What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, email address, and contact number. When you link a payment method such as DANA, OVO, or GoPay, we record the transaction reference and wallet identifier needed to process
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deposits and withdrawals; we do not store your full wallet PIN or password. We also collect device and session data — browser type, IP address, and login timestamps — to keep your account secure and detect unusual access. If you contact our support team, the conversation
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history is retained so we can follow up accurately. We use this information to operate your account, process payments, meet our obligations under applicable law, and improve how the platform works for you. We do not sell your personal data to third parties. Data shared with
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payment processors like DANA, OVO, and GoPay is limited to what those providers need to complete your transaction. Retention periods vary by data type: active account data is held while your account remains open; transaction records are kept as required by applicable financial regulations; support logs
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are retained for a reasonable period to resolve disputes. You can request a copy of your data or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.